Privacy Policy
Baby Hamper Co. (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and manage the information you provide when purchasing our newborn and mum hampers or interacting with us online or offline. We respect your rights to privacy and ensure that your information is handled securely, transparently, and responsibly in accordance with Australian privacy law.
1. Information We Collect
- Personal Information: When you make a purchase, sign up for marketing updates, or contact us, we may collect personal details such as:
- Name
- Email address
- Phone number
- Shipping and billing addresses
- Order Details: Information related to your orders, including product selections, special instructions, and payment details.
- Usage Data: We may collect information about how you interact with our website, including IP addresses, device type, browsing patterns, and referring sites, to improve our website’s functionality and user experience.
2. How We Use Your Information
Baby Hamper Co. uses your information for the following purposes:
- Order Processing: To fulfill and track your orders, provide customer service, and communicate about your purchase.
- Marketing and Communication: With your consent, we may send you marketing emails or newsletters regarding our latest products, offers, and updates. You may opt out of these communications at any time.
- Website Improvement: To analyze website usage and improve our products, services, and customer experience.
3. Disclosure of Your Information
Baby Hamper Co. values your privacy and does not sell or rent your personal information to third parties. We may, however, share your data with trusted service providers who assist us in operating our business, such as:
- Payment processors
- Shipping and logistics partners
- IT service providers for website management and data security
These third parties only have access to your information as needed to perform their specific functions and are obligated to keep it confidential and secure.
4. Data Security
We are committed to protecting your personal information from unauthorized access, alteration, or disclosure. Baby Hamper Co. employs industry-standard security measures to safeguard data during storage and transmission. Despite these precautions, please be aware that no data transmission over the internet is completely secure, and we cannot guarantee the absolute security of your data.
5. Retention of Personal Information
We will retain your personal information only as long as necessary to fulfill the purposes for which it was collected, including complying with any legal, accounting, or reporting obligations. When personal information is no longer required, we will securely destroy or de-identify it.
6. Your Rights and Choices
- Access and Correction: You may request access to your personal information held by us and correct any inaccuracies. Contact us using the details below to make a request.
- Opting Out of Marketing Communications: If you no longer wish to receive our marketing emails, you may opt out at any time by following the “unsubscribe” link in our emails or by contacting us directly.
- Cookies: Our website may use cookies to enhance your browsing experience. You can adjust your browser settings to refuse cookies, but please note that some website features may be impacted.
7. Changes to Our Privacy Policy
Baby Hamper Co. may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or operational needs. Any changes will be posted on this page, and we encourage you to review our Privacy Policy periodically to stay informed about how we protect your privacy.
8. Contact Us
For any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:
Baby Hamper Co.
Email: info@babyhamperco.com.au
Instagram: @babyhamperco
Thank you for trusting Baby Hamper Co. with your information. We are dedicated to ensuring your privacy is respected and protected.
